Call us on: 0844 335 3450

Mon to Fri 8am - 8pm Sat & Sun 9am - 6pm

Request a brochure Pay your balance online

Contact Us

Below are the details of the various ways to contact us at Parkdean Resorts.

By Phone

New Bookings and Enquiries:
Customer Service:
Holiday Payment:
Isle of Wight Ferry Enquiries:
Wowcher Holiday promotions:
Groups (between 4–19 homes/pitches):

Newspaper holiday promotions:
Monday - Friday 9am - 7pm
Saturday/Sunday 10am - 6pm

0344 335 3450
0344 335 3487
0344 335 3345
0344 335 3618
0333 207 9232
0344 335 3580

0344 335 3620

View the FAQ's page click here

Group Bookings (more than 19 holiday homes or pitches)

At Parkdean Resorts we can cater for all kinds of groups, special interests, sporting and dance events, taking the whole or some of the Park. If you require any further assistance Please call our dedicated groups team on Monday to Friday 9am – 5pm on 0344 335 3384

visit the group booking section of the site »

Holiday Home Ownership Customer Relations Enquiries

Monday - Friday:

9am - 7pm
9am - 5pm

Telephone 0191 216 4388 or e-mail us:

Holiday Home Sales Telemarketing Team:
Holiday Home Owner Accounts Team:

0344 335 3453
0344 335 3523

Customers calling from abroad just change the prefix to +44 344 ... ... (drop the leading zero and replace with +44)

Holiday Sales Centre Opening Hours

Monday - Friday:

8am - 9pm
8am - 7pm
9am - 10pm

Business enquiries

Call or email our Business Reception:


0191 256 0795 - 9am till 5pm (Mon - Fri)


New bookings and general holiday enquires:
Customer service:
Payment enquiries:
Isle of Wight Ferry queries:
Group bookings:
Newspaper promotional holiday:

Need help after your stay?:

Call or email Parkdean Resorts Customer Relations:


Customer Relations Opening Hours:

Monday to Friday:

9am - 7pm
9am - 5pm

By post

Parkdean Resorts
2nd Floor
One Gosforth Park Way
Gosforth Business Park
Newcastle upon Tyne
NE12 8ET

Or you can use our enquiry form and we will make sure you get in contact with the best person to help you out.

If you feel you still need help, you can email us at

You may also access the European Online Dispute Resolution (ODR) platform which allows you to raise any issues about an online purchase through the ODR platform. The ODR platform is a tool for online dispute resolution and can be accessed at


Parkdean Holiday Parks Limited. Registered in England and Wales: Registered number: 3864124
Registered Office: 2nd Floor, One Gosforth Park Way, Gosforth Business Park, Newcastle, NE12 8ET