Call us on: 0344 335 3450

Our lines re-open at 8am

Tips & FAQs: Group Holiday Bookings

Provisional Bookings

How and when should I pay for my group booking?

Methods of Payment

Damage Deposits and Contracts

Helpful tips for staying organised

Terms and Conditions

What is included in the cost of my holiday?

Special Requests

Can I hire a cot or high chair?

Can we use a room for a trophy presentation?

Can we have a BBQ?

What will be provided in our holiday home and what extras do we need to bring?

Are there age restrictions?

Do you accept all male/female parties?

Do you provide for guests with accessibility needs?

Can we take pets with us on a group booking?

Can we book for Touring and Camping as a group?

Who should I contact with a booking enquiry or query?

Making changes to your booking

What happens if I have to cancel my group booking?

Check in time

What happens if we arrive late?

Check out time

Behaviour on Park

Feedback, Comments and Complaints


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Parkdean Holiday Parks Limited. Registered in England and Wales: Registered number: 4086679

Registered Office: 2nd Floor, One Gosforth Park Way, Gosforth Business Park, Newcastle, NE12 8ET