Frequently Asked Questions
Can I book tickets if I am not on holiday with Parkdean or Park Resorts?
Yes, the event is open to all.
What are the age and height restrictions for SuperSliders?
There is no age limit, however for health & safety reasons the height restriction for all Sliders is 1.2m.
How long is the SuperSlide?
The length of the slide may vary at each Park.
The length will be dependent on the suitable location at each Park but the minimum is 328ft.
How fast is the SuperSlide?
The speed of which each slider will travel is dependent on the gradient of the incline.
Heavier people will travel faster than lighter people or children.
Will the event run if it rains?
The event will run, even if it is raining!
In the case of extreme weather conditions Parkdean reserve the right to cancel the event, if we are advised that it is not possible to run the event safely.
Slide Tickets can be transferable (subject to height restrictions and availability).
If Parkdean cancel an event due to extreme weather conditions we will offer one of the following:
- An alternative date at the same venue
- An alternative date at a different venue (subject to availability)
- A full refund
Can children come on their own?
Each child under the age of 16 must be accompanied by a responsible adult.
Will there be food and drinks available to purchase?
All visitors can use the food & beverage facilities on the Park.
Will there be parking available? Is it free?
Parking will be available and there is no charge to Park.
At some sites parking may be close by as opposed to on the Park.
Can we change at the Park?
Changing facilities will be available at each Park.
There will be separate Gazebo changing area’s for females and males.
Sliders are NOT permitted to change in the Swimming Pool changing rooms.
Sliders are NOT permitted to change in the Main Complex toilets.
In consideration for other people attending the event and in the interest of child safety please do not change in a public area.
Will there be childcare facilities at the Park?
There are no childcare facilities at the event.
All minors must be accompanied by an adult at all times.
Are there toilets at the Park?
Toilets are located in the Main Complex area.
No visitors are permitted to use the changing area or toilets in the Swimming Pool area.
What will the queuing time be for the SuperSlide?
Queuing times may vary.
Will there be a safe place to store valuables?
There are no facilities for valuables to be stored securely.
Please only bring with you what you will need for the day.
Loose change should be secured in zipped pockets when you are sliding or left with a friend or family member.
Should I bring a lilo?
Sliding mats will be provided but you can bring your own.
Can we use the Park Facilities?
Visitors are not permitted to use the Swimming Pool.
Visitors are not permitted to attend any of the Park Entertainment Activities, other than those offered as part of the Slide The Park Festival Event.
Are there any Park Rules?
We ask all our SuperSliders to act in an acceptable manner whilst on our Parks.
Or you will be asked to leave the premises. No refund will be offered to anyone asked to leave the Park.