5 out of 10 Karen Bristol Family (the eldest child is aged 15 or over) General Comments Swimming pool closed early with out being warned as park was closing for winter next day which totally messed up our day and when I complained next day as we were going home the receptionist said that the manager was going to phone me but he hasn't. Bad customer service. Confirmed traveller: 16 November 2015 Published on: 26 November 2015 Maria Christie, Customer Relations Administrator Hi Karen, Thanks for sharing your feedback with us and I'm sorry that you have been waiting for someone to contact you. Your comments have been shared with the management team on park and you will receive a call in due course. I hope that we get the opportunity to welcome you back to Parkdean again in the future. Kind Regards Maria.